Kellie Rastegar is Co-Founder and Creative Director at Rastegar Property Company.
Emotional intelligence has long been considered a vital skill in leadership, often equaling or even surpassing technical skills in importance. Both men and women exhibit emotional intelligence, though some research does suggest that women in leadership positions tend to excel in specific aspects of EQ, such as compassion. Emotional intelligence is a unique strength that doesn’t just benefit those who possess it; it enriches the entire organizational ecosystem and is something you want to incorporate into your business in order to have an edge.
Understanding Emotional Intelligence
Emotional intelligence comprises four core elements: self-awareness, self-management, social awareness and relationship management. It involves recognizing and understanding emotions in oneself and others and using this awareness to manage one’s behavior and relationships.
Research cited in the Harvard Business Review shows that women tend to score higher at building relationships, collaboration and teamwork than men, among other leadership skills. Women have also been found to be more empathetic. Such attributes don’t make women better leaders outright, but excelling in these skills gives leaders a distinct advantage in realms where emotional intelligence plays a critical role.
Empathy allows leaders to connect with their team on a human level, which is invaluable for building trust and loyalty. Leaders who excel in displaying empathy can be particularly effective in resolving conflicts and maintaining a harmonious workplace. Additionally, the ability to pick up on social nuances is crucial for navigating complex workplace dynamics. When you possess the skill for understanding the emotional needs of others, you can lead with a balanced approach that takes into account the collective mood and morale.
Finally, strong relationships are the backbone of a successful organization. The aptitude for nurturing relationships can lead to higher levels of collaboration and the seamless execution of tasks.
The Organizational Impact
Leaders with high emotional intelligence can foster teams with good interpersonal relations, trust and strong commitment. This can create a ripple effect throughout the organization and could result in higher employee engagement, lower turnover and, ultimately, a more productive and profitable business.
Using emotionally aware leadership techniques when overseeing team members can significantly enhance current relationships and fortify emerging ones. In my experience, this subsequently results in heightened job contentment and involvement, contributing to lower attrition rates.
Within the team at my company, we make it a standard to include a strong female leader in every department. It has tremendously shaped our team in a positive way by helping guide the development of emotional intelligence and by bringing general awareness around the topic.
Of course, emotional intelligence is obviously not a women-only trait. As businesses continue to evolve in an increasingly interconnected world, I believe the attributes of emotional intelligence will only grow in importance. Getting ahead of the game by leveraging and recognizing that EQ is a hidden strength can serve as a critical strategy for organizational success.
To build your EQ, you can start by cultivating self-awareness through regular reflection and journaling. Prioritizing self-regulation involves pausing before reacting and adopting stress-reducing techniques. Personal goal-setting and optimism can help boost motivation while honing empathy entails active listening and understanding others’ perspectives.
Developing social skills, such as effective communication and conflict resolution, is essential. Embracing continuous learning by reading seminal works on emotional intelligence, attending workshops and practicing mindfulness can further enhance emotional awareness. Engaging with emotionally intelligent individuals and participating in group activities can also offer valuable insights.
For a deeper dive, consider professional guidance specializing in EQ. Ultimately, nurturing emotional intelligence requires curiosity, commitment and consistent effort.
Within my own team, we institute a robust feedback culture where candid feedback is both given and received. By fostering diverse teams, leaders can benefit from an array of emotional perspectives, enriching the collective EQ. Furthermore, highlighting mental well-being ensures that the emotional foundation of the team remains robust, a cornerstone for heightened EQ.
By adapting these measures to fit their specific organization, leaders can nurture and champion EQ in their teams. The next time you are considering leadership skills within your organization, do yourself a favor and take a moment to consider the often-underestimated power of emotional intelligence.
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